The first thing you should do if your order is to check the status of the same on the page of my orders in your user account.
Verifies that the order status is "Submitted" and verifies the date of shipment.
If the status of your order is 'Preparation ongoing' means that we are working on it, normally production can reach 5 days of process, our work process is very methodical and if we detect the slightest problem in the development of your t-shirt we desecharemos it and we'll start from the beginning, anyway if you have any questions please contact us through the contact form.
If your order has already been dispatched you will have received an email at elq EU will indicate you the same output to the destination that we have indicated, if the shipment has a tracking of follow-up you've received another email in which you will be sent, just have to go to the page of the carrier and follow the journey of your shirt...
If you still have any questions contact us through the contact form.